nabje's Privacy Policy

1 Introduction and Purpose

nabje ("we", "our") serves players in Bangladesh as a safe and reliable online gaming and betting platform. We believe that the privacy of your personal information is a fundamental right. The purpose of this privacy policy is to clearly inform you what information is collected when you use our website and services, why it is collected, and how it is used and kept safe.

This policy applies to all nabje services — from browsing the website to creating an account, making financial transactions, and contacting customer support. We will update this page for any changes and will notify you of significant changes.

2 What Information We Collect

nabje collects the following types of information:

2.1 Information You Provide Directly

When you provide information to us yourself, we collect:

• Full name and date of birth
• Email address and phone number
• Mailing address and national ID details (for identity verification)
• Payment information (bKash, Nagad, Rocket, or bank account details)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and language preference
• Site usage patterns — how long you spent on each page, which games you played
• Transaction history and betting details
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may sometimes receive information from third-party verification services. This information is used solely to ensure security.

3 Purpose of Using Information

nabje uses your information for the following purposes:

• Creating, managing, and completing account verification
• Processing financial transactions — secure handling of deposits and withdrawals
• Providing customer support and responding to your inquiries
• Preventing fraud, money laundering, and other illegal activities
• Improving your platform experience according to your preferences
• Ensuring responsible gaming and identifying problematic behaviour
• Complying with applicable laws and regulations
• Sending relevant promotional information and offers (subject to your consent)
• Ensuring the security and technical performance of the platform

4 Information Sharing and Disclosure

We may share your information in very limited circumstances and for specific reasons:

4.1 Service Providers

Some of our trusted technology and payment service providers (such as payment gateways or identity verification companies) may have access to certain information. These companies operate under strict confidentiality agreements and may only use information for the designated purpose.

4.2 Legal Obligations

We may be required to disclose relevant information in response to a court order, a lawful request from a law enforcement agency, or applicable legal requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the same protections under this policy will remain in place.

4.4 With Your Consent

For any purpose other than those listed above, we will obtain your explicit consent before sharing information.

5 Information Security Measures

nabje has adopted industry-standard technical and administrative measures to ensure the security of your information:

• SSL Encryption: All data transfers on our website are protected by SSL/TLS encryption technology, which protects information from third-party interception.
• Secure Servers: Your information is stored on secure servers with no unauthorised access.
• Access Controls: Only authorised staff may access your information when required for their work.
• Regular Security Reviews: Our security measures are regularly reviewed and updated.
• Two-Factor Authentication: An additional verification layer is used to protect your account.

Please keep in mind that transmitting data over the internet is not entirely risk-free. We are committed to ensuring maximum protection, but you also bear partial responsibility for keeping your account password safe.

10 International Data Transfers

To provide our services, your information may be processed or stored on servers in other countries. In such cases, we ensure that:

• Applicable data protection standards are always followed
• Information is transferred only to verified and reliable partners
• The protection of your information is ensured through contractual obligations

11 Changes to This Policy

We may update this privacy policy from time to time. When changes are made:

• The new policy will be published on this page and the "Last updated" date will change
• For significant changes, a notice will be sent to your registered email
• Continuing to use the platform after changes are made will be considered acceptance of the new policy

We recommend that you check this page regularly and stay informed about any changes.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, you may contact our customer support team. Our team is ready to assist in Bengali and English 24/7:

• Live Chat — Contact us directly through our website
• Email — [email protected]

We will try to resolve your privacy-related requests as quickly as possible. Thank you for trusting nabje — keeping your information safe is our responsibility and we are fully aware of that responsibility.